{"id":1436,"date":"2025-05-22T18:51:46","date_gmt":"2025-05-22T18:51:46","guid":{"rendered":"https:\/\/kokoaperu.com\/?page_id=1436"},"modified":"2026-08-22T13:18:32","modified_gmt":"2026-08-22T13:18:32","slug":"politicas-de-cambios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/kokoaperu.com\/en\/politicas-de-cambios-y-devoluciones\/","title":{"rendered":"Politicas de cambios y devoluciones\u200b"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1436\" class=\"elementor elementor-1436\">\n\t\t\t\t<div class=\"elementor-element elementor-element-003ed11 e-con-full e-flex e-con e-parent\" data-id=\"003ed11\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-749229f elementor-widget elementor-widget-spacer\" data-id=\"749229f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f18e8c7 elementor-widget elementor-widget-heading\" data-id=\"f18e8c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Se aceptan cambios dentro de los 7 d\u00edas calendario posterior a la recepci\u00f3n del producto.\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5fec43 elementor-widget elementor-widget-heading\" data-id=\"b5fec43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nEl producto debe estar en perfectas condiciones: sin uso, con etiquetas, sin olores ni se\u00f1ales de uso y empaque original.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-552dbc8 elementor-widget elementor-widget-heading\" data-id=\"552dbc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nEl cambio se solicitar\u00e1 a trav\u00e9s de un mensaje por Whatsapp o por mensaje de nuestras redes sociales. \n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca5eb3f elementor-widget elementor-widget-heading\" data-id=\"ca5eb3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nNo se aceptan cambios ni devoluciones de productos en promoci\u00f3n o con descuento.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f5e1cc elementor-widget elementor-widget-heading\" data-id=\"6f5e1cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\n\nEl costo de env\u00edo por cambio corre por cuenta del cliente, salvo error por parte de KOKOA (producto defectuoso o env\u00edo incorrecto).\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5f0e73 elementor-widget elementor-widget-heading\" data-id=\"c5f0e73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Si el env\u00edo fue realizado por OLVA y existe alg\u00fan cambio, el cliente debe de pagar el env\u00edo de retorno a una agencia de OLVA y tambi\u00e9n pagar el nuevo env\u00edo. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed8fa1a elementor-widget elementor-widget-spacer\" data-id=\"ed8fa1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Se aceptan cambios dentro de los 7 d\u00edas calendario posterior a la recepci\u00f3n del producto. El producto debe estar en<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1436","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kokoaperu.com\/en\/wp-json\/wp\/v2\/pages\/1436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kokoaperu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kokoaperu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kokoaperu.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kokoaperu.com\/en\/wp-json\/wp\/v2\/comments?post=1436"}],"version-history":[{"count":14,"href":"https:\/\/kokoaperu.com\/en\/wp-json\/wp\/v2\/pages\/1436\/revisions"}],"predecessor-version":[{"id":6472,"href":"https:\/\/kokoaperu.com\/en\/wp-json\/wp\/v2\/pages\/1436\/revisions\/6472"}],"wp:attachment":[{"href":"https:\/\/kokoaperu.com\/en\/wp-json\/wp\/v2\/media?parent=1436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}